Privacy Policy

1. Information we collect

We collect information you provide — name, contact details, pickup and delivery addresses, consignment details and payment information — and data generated when you use our website, app and tracking tools.

2. How we use your information

We use your information to book, route, track and deliver shipments, process payments, provide support, send service updates and improve our network. We may send operational messages by SMS, WhatsApp, email or call.

3. Sharing

We share information only as needed to deliver our services — with delivery partners, payment processors and, where required, regulators and law enforcement. We do not sell your personal data.

4. Cookies & tracking

Our website uses cookies and similar technologies to remember preferences, keep you signed in and understand usage. You can control cookies through your browser settings.

5. Data security

We apply reasonable technical and organisational safeguards to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

You may request access to, correction of, or deletion of your personal data, subject to legal and operational retention requirements. Contact us to exercise these rights.

7. Updates

We may update this policy from time to time. Material changes will be posted on this page with a revised "last updated" date.

Questions? Contact us at 87470 66677 or write to support@uclexpress.in.